Application and account
Name, email, city, age range, relationship intent, privacy choices, and why you want to join. Supabase manages your password and sign-in.
Privacy Policy | Effective July 13, 2026
Your deeper answers stay private.
Humanly Mutual uses your information to run the dating service, protect members, and give you control. We do not sell it, use it for ads, or use it to train models.
Trust path
See how your data is handled.
Start with Safety & Trust for the big picture. This page gives the exact privacy rules.
What we collect
Only what the service needs.
You choose whether to apply. Required fields are marked before you send them.
Profile and matching
Your values, preferences, pace, privacy mode, ideal date, and the details you choose for a curated introduction.
Trust and safety
Introduction status, clarity answers, messages, safety plans, reflections, blocks, reports, and the records needed for human review.
Why we use it
To help you date with more care.
We use your information only for clear service, safety, and legal needs.
Run the service
- Create and protect your account
- Review your application
- Explain why an introduction may fit
- Support messages and first-meet plans
Protect members
- Handle reports and blocks
- Stop abuse and protect account access
- Give you access, export, and deletion tools
- Keep records that the law or an active safety case requires
Who handles it
Small access. Clear purpose.
Members see their own information and the match details another person chose to share. A small care team sees only what it needs to review applications, introductions, privacy requests, and safety concerns.
Where data may be processed
Account and hosting data may be processed outside Canada, including in the United States.
Human decisions
A person decides applications, matches, and safety actions. Humanly Mutual does not let an AI model approve a match, infer consent, ban a member, or close a safety report.
Legal requests
We disclose information only with consent, to run the service, for a valid legal reason, or when the law allows or requires it. Read our Law Enforcement Request Policy.
Simple measurement
We use daily total counts to learn whether key steps work. These totals do not store your user ID, session ID, device ID, IP address, message, profile, or raw form answers. We do not run outside ad or analytics pixels.
Security
We use sign-in controls, role limits, row-level database rules, rate limits, private logs, and deletion checks. No system can promise perfect security.
How long we keep it
Each type has a clear time limit. Read the Data Retention Policy for the full list.
Age and location
Humanly Mutual is for people age 19 or older who live in Greater Vancouver. It is not for minors.
Walkthrough answers
The public walkthrough keeps its reflection answers in your browser. They are not sent to the member database.
Policy changes
We may update this policy as the service changes. We will post the new date and give clear notice when the law requires it.